Our Approach to Business

Finding the right solution for your business is one thing, making sure you obtain it from the right supplier is another. Naturally, you want good, reliable systems from a supplier that has years of experience and the resources required to support you in the long term.

Whether you are a major international insurance company, a large broking operation or a small intermediary firm, commercial lines, personal lines or both, SSP can provide you with a solution that drives real business benefit.

True Partners

We are committed to the power of partnership.  Whilst many businesses talk about working in partnership, SSP has been built by establishing long-term relationships with its clients.  Many customers have been with SSP since 1984 & on average a customer stays for more than ten years.

Our experience is that the best outcomes are achieved when two companies identify common goals and work together in an open and flexible way to deliver those objectives.  The whole team, right from the very top, embraces an open attitude, which means all directors are always available and accessible.  Your success is our success.

Understanding from experience

We recognise that every client is unique and faces a different set of challenges.  Because we understand this and have an intimate knowledge of both IT and insurance, we take the time to understand your overall business and focus on how our solution can provide the maximum benefit to you. 

Our segment and country coverage teams establish a thorough understanding of your objectives and challenges, consulting with our product experts to provide the packaged or bespoke solution that suits you best.

You’ll work with a loyal, long-serving team that come from insurance company or insurance broking backgrounds, experienced people that will project manage every step of the implementation into your business, including systems integration, testing, training and after-sales customer care. 

With over 800 team members, you’ll gain the benefit of thousands of years of combined experience in the European insurance technology industry.

Passionate about customer service

When you choose SSP as your business partner you’ll be working with a highly trained team that understands your business needs and the issues you face in today’s challenging market. They are committed to providing you with the latest technologies, proven systems and the best service available. They understand your increasing reliance upon business critical systems and you can trust them to provide you with excellent products, superb service levels and ongoing support at all times.

SSP is committed to providing you with a unique balance of high quality technology solutions and excellent customer service.

Giving you the advantage

With over two decades experience, SSP has a proud history of delivering innovative, proven solutions, to over 1,400 individual insurance businesses, from the very largest, to some of the smallest and is committed to providing its partners with an advantage.